Most tools help you ask for a review.small Talk helps your customer actually write one.They never type a word. They can talk if they’d rather.
Send 10 free requests →No credit card. Free requests don’t expire.
Cedar Pool Care
A few details
★★★★★ you loved it
How did the pool look after service?
The pool has never looked this clear. Visits happen exactly when scheduled, no waiting around wondering. They spotted a cracked O-ring on the pump before it could turn into a bigger issue, which saved a headache down the road.
You know how this goes.
Step 1 of 4
They tap what stood out
★★★★★ you loved it
What stood out to you?
Pick up to 3 that fit.
Step 1 of 4
They tap what stood out
★★★★★ you loved it
What stood out to you?
Pick up to 3 that fit.
Let your reputation help win the next job.
Help the next customer see why they should call.
Electrician
Half our kitchen outlets kept tripping. They tracked it to the panel1 and showed me the burnt wire2, so now I get what went wrong. Price matched the quote3, and they left the garage cleaner than they found it.
More reviews and positive ratings can help local ranking. Google explains ↗
Drain repair shouldn’t sound like auto detailing, a haircut, or a coffee order. Each trade’s customers get their own questions. Here’s one from each, word for word.
Not listed? It still fits. Setup builds your customers’ questions around what you actually do, across 57 kinds of business. See how it fits yours
Tasha, it's Hearthstone Garage Door. Thank you for your business! Mind a quick Google review? No writing, just tap what stood out:
usesmalltalk.com/Reply STOP to opt out, HELP for help
Tasha · Spring replacement
ExampleSent
Tue 4:52 pm
Opened
Tue 8:05 pm
Copied
Wed 7:31 am
or: Private note
A stronger reputation. A manageable routine.
Send the invitation. We help your customer with the writing. You see the progress and read what comes back.
4:52 pm, still in the driveway.
Tour the owner experienceSee how your customers respond before you pay for a plan.
See full pricing
Prepared forYour business
There if you run out. Not part of the monthly fee, and unused ones stay until you use them.
We'd rather lose the sale than fake the review.
No, and it doesn't need to. One tap copies their review, the next opens your Google review box. They paste it, tap their stars and hit Post. Google doesn't tell us when they post, so your app stops at Copied.
They get two choices at the same size: share a public review, or send you private feedback. Nothing is filtered or hidden. Why a few low reviews help you.
You can, and you should. The problem is what happens next. Most happy customers open the link, hit ‘what do I even say?’, and put it off. small Talk gives that customer a few quick prompts, so the experience they already had becomes a review they actually finish.
No CRM required. Type a first name and a phone number or email, and the request goes out. You can also upload a customer list.
One customer you ask. A text or email uses one when it goes out. A QR scan or shared link uses one when their draft gets written. Follow-up texts and rewrites of the same draft don't count again, and a send that fails is credited back.
Yes. The draft uses the customer's own answers and doesn't invent details. They can edit anything and approve every word before copying it.
No. Your first 10 review requests are free. We only ask for payment when you're ready to keep going with real customers.
Connect your Google Business Profile, confirm what you offer, and send your first guided review link. The app walks you through each step.
Your plan stays active through the current billing period, then stops renewing. Canceling doesn't remove reviews customers already posted to Google, and your setup, review links and history stay saved if you come back.
Still have a question? We’re easy to reach.
The text your customer gets
Tonight's customer, it's you. Thank you for your business! Mind a quick Google review? No writing, just tap what stood out: the easy part →
Send 10 free requestsNo credit card.
